FREQUENTLY ASKED QUESTIONS

ORDER INFORMATION

RainstormDoll dolls are the best choice because they feature a seamless, one-piece construction, high-quality materials, interactive intelligence, princess-like designs, and durability. They offer the best option for users seeking the ultimate experience and long-term comfort.

Rainstormdoll is the official flagship store of Rainstorm Technology, offering factory direct sales and providing users with high-quality, single-piece silicone dolls.

Yes, adult-shaped dolls are legal in all Western countries, as well as in countries like Japan and South Korea. Please feel free to purchase.

1. Browse our extensive doll collection and choose your favorite doll.

2. Review the product description and select from available customization options to further enhance your doll’s virtual appearance.

3. After adding your customization options, click the “Add to Cart” button. Then, go to “View Cart” and finally click “Checkout”.

 

If you purchase a sex doll from Rainstorm Dolls, we will include some free gifts. You can supplement your doll with an instruction manual, hairstylist, comb, drawing etcher, heating rod, stockings, and even a soft blanket.

 

SHIPPING INFORMATION

Our logistics partners are UPS and FedEx. We chose them to speed up shipping and ensure safe delivery.

Our factory is located in Dongguan City, Guangdong Province, China. All orders are shipped from China.

We ship to all countries except India, Pakistan, and Thailand, because sex toys are illegal goods in those countries and are subject to strict customs clearance.

RainstormDoll offers free worldwide shipping for your convenience. We guarantee there are no hidden fees. Customs duties and taxes are subject to customs regulations and may vary depending on the laws and regulations of the destination country. Buyers are responsible for all import duties and taxes.

A tracking number is emailed to you as soon as your doll is ready to ship.

 

Once payment has been made, we start produce your doll within 24 hours. Your doll should be ready for shipping within 14-20 days and delivery normally takes 7-12 business days.

Duties and taxes are subject to customs controls and may vary according to the laws of the country we ship to. Buyer is responsible for import taxes and fees.

In some countries, import taxes might be required at delivery. It usually ranges from $100 to $150 and up, depending on the doll. The buyer is responsible for import taxes and fees. We will provide the assistance you need during this process. So, you don’t have to worry too much, relax, it’s not a big deal. (NOTE: Customers in the US do not need to pay any import taxes and fees.)

Here are some of the countries in Europe that do not have to pay customs duties: Germany, France, Belgium, Luxembourg, Netherlands, Poland, Slovenia, Slovakia, Czech Republic, Croatia, Finland, Sweden, Denmark, Austria, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece, Portugal, Italy, and Spain.

SEX DOLL INFORMATION

Customer service is very important to us. If your doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll. However, we do not cover the return shipping costs.

We will either repair or replace the doll depending on the level of defect.

TPE Sex Doll:

Pros

1. More Affordable

2. More Realistic

3. Thermal Stability

4. Flexibility in every free sex position

5. Completely Safe

6. Odor-Free

Cons

1. More Sensitive to Stains

2. Frequent Maintenance

3. More Sensitive to Heat

Silicone Sex Doll:

Pros

1. Hyper Realistic Appearance

2. Easy to Clean

3. Less Sensitive to Heat

4. Low Maintenance

Cons

1. More Expensive

2. Less Flexible

3. Low Elasticity

TPE VS Silicone Sex Dolls – Which is Better for you?

Click here to learn more!

How long do sex dolls last?
TPE and Silicone sex dolls can last for years if you use and care them in the right way.

Sex doll should be placed on its back on a soft surface, or upright (but not standing on its feet). It should maintain a natural posture, roughly the same as in its packaging. Common storage methods include laying it flat on a bed or inside its original packaging, or, if the doll has a back hook, hanging it in a closet.

To prevent bacterial growth, we recommend a thorough cleaning every 14 days. Depending on your usage, you may consider increasing the cleaning frequency.

Use a mixture of antibacterial soap and warm water, gently massaging the doll’s skin with your hands or patting it dry with a sponge. When cleaning the doll, do not immerse the neck and head in water to avoid rusting the metal parts. If you accidentally get the metal parts wet, be sure to dry them immediately to prevent rusting.

You can shower or bathe your sex doll. Note: There is a hook hole on the back; remember to plug it with the plug we provide.